Big Machine Distillery is a fast-growing premium spirits company with corporate offices located on Music Row. The sister company to Big Machine Label Group, Big Machine Distillery operates in a fast-paced, creative environment and serves as the hub for our multi-state sales team, our three tasting rooms located on 3rd Ave in downtown Nashville, on Bransford Ave in Berry Hill and our main distillery in Lynnville, TN. The Brand is growing nationally, leading to new and exciting ventures daily.
Description:
Hosting at Big Machine Distillery ensures in the smooth functioning of the tasting room and restaurant. A critically important role, the Host serves as the first point of contact between our staff and our customers. Duties include but are not limited to:
Responsibilities:
- Greeting customers, in a welcoming manner, upon entry and either seating them or informing them of wait times.
- Keep an up-to-date waitlist and seat them in the appropriate order.
- Answering customer questions about our products and our menu.
- Assisting staff with bussing, food running, and dishwashing when needed.
- Working collaboratively with Front of House staff to ensure a smooth flow of the customer experience (seating, ordering, dining, checking out, etc.)
- Communicating with Management and staff about any customer needs and issues.
- Answering the Phones, taking reservations, quoting wait times
- Confirm reservations the day of or the day before.
- Support FOH staff when possible.
- Stand for long periods of time
- Any additional task asked of you by management
Qualifications:
- Night and Weekend availability required
- Friday, Saturday, and Sunday availability required
- Ability to multi-task and prioritize well
- Host/Hostess experience preferred
- Ability to maintain a positive attitude in a fast-paced, customer-facing environment and be a team player
- Knowledge of Open Table (preferred)
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
Ability to Relocate:
- Nashville, TN 37204: Relocate before starting work (Required)
Work Location: In person