The Convenience Store Manager oversees and is accountable for the overall operation and success of the convenience stores/gasoline businesses including, but not limited to, ensuring maximum sales and profitability through merchandise, inventory, and expense control; human resource management; and managing operating costs and inventory shrinkage.
Essential Duties / Responsibilities:
Ensure that the team provides the highest, most competent and efficient level of service to the company’s customers, consistent with the business profit goals.
- Maintain exemplary customer service and outstanding standards.
- Maintain an awareness of all products. Analyze and measure trends, develop and implement plans to maximize profitability and meet or exceed goals and objectives.
- Hire, train, develop, and direct store personnel in all aspects of the business in accordance with company guidelines and policies.
- Ensure completion of training for all employees, including but not limited to, store policies and procedures, alcohol and tobacco sales training, security and safety training, and completion of State-operated alcohol training seminar, as soon as possible after hire.
- Ensure the stores have the proper safety equipment and policies.
- Supervision and direction of all employees, to include periodic evaluations, performance issues, interpersonal relationships, terminations, and proper documentation related to each.
- Maintain level of staff and proper shift scheduling to provide store with sufficient coverage during store operating hours. Must be available for store-related emergencies.
- Conduct and oversee all physical inventories.
- Ability to operate all equipment necessary to perform job requirements.
- Ability to work varied hours as business dictates, to include day, night, and/or weekends.
- Ensure all personnel adhere to the established dress code, to include wearing required uniform and badge and PPE if necessary.
- Ability to make decisions necessary to ensure compliance with established policies.
- Ability to work with a minimum of supervision.
- Develop and maintain in good standing all vendor relationships.
- Ensure all CITGO and other necessary vendor requirements are being met.
- Proficient use of Microsoft Office including Word, Excel, and Outlook.
- Any other duties and responsibilities deemed necessary by the General Manager and/or ownership.
Job Impact
- The Convenience Store Manager’s duties have a direct impact on the revenue, profitability, and cash flow of Stafford Oil Company, as well as the relationships with its customer base.
Qualifications / Demonstrable skills:
- High School diploma or GED
- Preferably a Degree in Business Management or related field
- Previous retail management experience; proven over 5 years and 25+ employees
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Experience:
- Retail management: 2 years (Preferred)
Ability to Relocate:
- New Hampshire: Relocate before starting work (Required)
Work Location: In person