Kitchen + Kocktails by Kevin Kelley is now hiring a Reservations Manager/Event Planner to join our growing team.
Responsibilities:
- Engage customers (potential and repeat) through social media, email and/or phone calls.
- Place and confirm at least 75 reservations per day.
- Engage and clear daily email / social media requests of restaurant.
- Deliver excellent customer service.
- Manage forms and files containing key guest information.
- Handle inbound calls and resolve customer concerns.
- Assume responsibilities for other projects as needed.
Position Requirements:
- Ability to multi-task, be a team player, and have strong organizational skills
- Ability to communicate effectively and professionally in both written and oral forms
- High energy, ability to remain focused on goals, work independently
- Experience with guest relations and/or phone reservations
- Comprehensive knowledge of Microsoft applications and the Internet
- Bachelor’s degree in business or other related field preferred
- Call center experience with an emphasis on sales
We offer:
- Great working environment
- Flexible schedule
- Paid training
- Room to grow with the company
- Most of all, a fun and exciting place to work!
Kitchen + Kocktails by Kevin Kelley
444 N. Wabash Ave., Chicago, IL 60611
We will contact those who fit our requirements promptly.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant management: 3 years (Required)
Ability to Commute:
- Chicago, IL 60611 (Required)
Work Location: Hybrid remote in Chicago, IL 60611