Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and provide them with menus
- Take reservations and manage the waitlist
- Answer phone calls and assist with inquiries
- Operate the Aloha POS system to process orders and payments
- Ensure accuracy in order entry and payment processing
- Maintain cleanliness and organization of the host/cashier station
- Collaborate with the kitchen and serving staff to ensure smooth operations
- Provide excellent guest service and address any concerns or issues
Qualifications:
- Previous experience in hospitality or customer service preferred
- Familiarity with Aloha POS system is a plus
- Strong communication skills and ability to interact with guests in a friendly manner
- Excellent phone etiquette and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and accuracy in order processing
- Ability to work well within a team
Please note that this position may require standing for extended periods of time.
We offer competitive pay rates, opportunities for growth, and a positive work environment. If you are passionate about providing exceptional guest experiences, we would love to hear from you. Apply now!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Physical setting:
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person