Scope of Work
Regarding the scope of work for this opportunity, SSS understands the Job Description and Required skills are to include the following:
Primary responsibility is the daily analysis, coordination and execution of maintenance activities relating to the RF Network (Meters, One-Way and Two-Way Network Devices and Telecommunications equipment).
- Daily review of system reports for network/meter failures. Prioritize, coordinate, troubleshoot and perform RF maintenance activities as required.
- Daily coordination with Network Analysts, RF Tech Supervisor and Meter Technicians in support of meter read performance and network maintenance.
- Maintain accuracy in databases; Ranger, ARS, PITS, Zerion/iForm, etc.
- Perform On-Call duties, when assigned, to support network maintenance during off hours to include weekends and holidays.
- Maintain daily/weekly/monthly maintenance log (Performance Metrics Update).
- Perform RF Test Bench repairs/analysis.
- Warehouse/Inventory materials management and inventory updates as required.
- Track and Perform semi-annual Preventative Maintenance for network equipment as scheduled.
- Perform meter investigations (groups or individual meters).
- Perform network optimization (analyze network device moves and removals).
- Install/Repair meter antennas as required.
- Participate in cross training with analysts, meter maintenance and warehouse technicians to include performing basic network/meter analysis and meter maintenance.
- Represent Company in a positive, professional manner when working with both external and internal customers.
- Support and adhere to Company’s Code of Conduct and Ethics Policy.
- Perform other duties as assigned or required.
- Provide assistance to customers in implementation, operation, training and problem resolution.
- Respond to customer inquiries and follow through to a successful resolution in a timely manner.
Required Skills:
- Must be able to lift 50 lbs trucks.
- Must be able to work wearing safety equipment.
- Must be able to work on ladders and in inclement weather.
- Personal Computer knowledge.
- Familiarity with Microsoft Office Suite.
- Keyboard/typing skills.
- Ability to effectively communicate both verbally and in writing.
- Experience with MS Office packages and the ability to understand and learn customized computer software.
Education and Experience:
- Must possess and maintain a valid driver’s license.
- Not a requirement but preferred to have 3-5 years of experience in a service or technical support related position in an electronics tech related field.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Computer networking: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Potsdam, NY: Relocate before starting work (Required)
Willingness to travel:
Work Location: On the road