Pay: $19.00 per hour
At Great Wolf, the Banquet Captain is responsible for ensuring the overall satisfaction for event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders when there are not enough servers present.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
- Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
- Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
- Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
- Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
- Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
- Medical, Dental, and Vision insurance
- Health savings account
- Telehealth resources
- Life insurance
- 401K with employer match
- Paid vacation time off
- Paid parental leave
Essential Duties & Responsibilities
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Lead, supervise and participate in set-up to include; moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.
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Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
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Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager
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Facilitate and lead departmental meetings such as pre-meal and post-meal briefings
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Possess a deep understanding of each event and function as the point of contact for that detail
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Establish the Order of Service and follow service standards as directed by the Banquet Manager and/or the Conference Center Family Traditions and maintain event timing to ensure service occurs properly and in a timely manner
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Assign service stations to banquet servers, anticipating good, balanced working teams
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Ensure all assigned side-work and pre-work needed for future events is completed before leaving
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Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate
Basic Qualifications & Skills
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Previous experience as a server
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Must be flexible regarding scheduling based on business demands
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Successful completion of criminal background check and drug screen
Desired Qualifications & Traits
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Previous Banquet experience
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Prior Banquet Captain Experience
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Strong leadership skills and proven teamwork
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Projects professional image that inspires trust and confidence
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Enthusiastic and positive energy
Physical Requirements
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Able to lift up to 30 lbs.
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Able to bend, stretch, and twist
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Able to stand for long periods of time
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.