Position Purpose:
An AR/AP Specialist's is responsible for collecting payments, utilizing skills in project management, organization and communications. Other duties that fall under the umbrella of accounts receivable job descriptions include tracking payments, making bank deposits and running reports that document profits and losses for organizations.
This position will require problem solving, a customer service attitude and the ability to maintain and establish a professional working relationship with the customer and the sales force.
Supervisory Authority:
No Supervisory Responsibilities
Essential Job Responsibilities and Authority:
- Meet monthly collection goals by actively and proactively managing the accounts assigned
- Resolve any customer account issues and deductions including reconciling any differences
- Send final demand letters (if applicable)
- Prepare weekly and monthly reports on past due accounts and unresolved customer deductions
- Review and evaluate credit limits and extension of credit
- Review customer sales orders on hold and determine if the sales order can be shipped
- Notify sales force of any customer issues!
- Process and post cash application and prepare accounts receivable adjustments
- High volume calls and emails
- Must be well organized
- Good negotiating skills
- Experience with full cycle AP and AR
- Strong Excel Knowledge
- Demonstrated knowledge of account reconciliation
- Adeptness in journal entries
- Proficient at analyzing financial data and promptly creating accurate reports
- Be able to adapt and thrive in constantly changing environments
- Ability to multitask and attention to detail are critical
- Possess strong organizational and follow-up skills
- Capable of working independently with minimal oversight
- Other special projects as requested
General Results and Responsibilities
- Adheres to all company policies, procedures, standards, and business ethics codes.
- Maintains professional communication when interacting with vendors, customers, and coworkers. Treats all vendors, customers, and coworkers with a helpful and courteous attitude.
Johnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- Business Administration or Accounting Degree
- 5 years of experience in AR/AP Full cycle accounting and collections
Preferred:
- Microsoft Excel: Proficient (Preferred)
- Customer service: 5 years (Preferred)
Job-Specific Knowledge, Skills & Abilities
- Proficiency in accounting, and the ability to offer assistance on accounting functions
- Enthusiasm and involvement in improving business processes
- Ability to stay focus on tasks, particularly while meeting deadlines
- Ability to offer proficient solution to problems
- Ability to get along with people
- Eloquence in communication, both verbal and written
- Ability to make good presentations, analyze report, and respond to accounting issues
- Proficiency in modern technology applications and ability to use the computer
Collection and Credit Operations
- Follow-up with assigned customers on past due invoices, reconciliation issues
- Perform skip work, filing, and various administrative tasks in support of collection activities
- Support team members in Credit and Collections
- Perform general ledger account reconciliations for Credit and Collection receivables, fee accounts and other accounts as assigned
- Data Entry for all required information into the collection system
- Assist sales teams with collection item questions
- Monitor customer aging
- Direct communication with customer for collection efforts
- Payment negotiation
- Research and resolve customer payment history and disputes
Personal Effectives
· Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
· Skill in following through on commitments.
· Ability to work efficiently and with a sense of urgency.
Expected Work Behaviors:
· Keeps the company’s best interest in mind at all times.
· Maintains a professional personal appearance.
Physical Demands & Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
Work Environment: Most work is performed in an office environment using phone and computer. Occasionally will require the ability to lift 50 lbs. and work on their feet for 4 hours.
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
Physical setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
Experience:
- Microsoft Excel: 5 years (Required)
- collections: 5 years (Required)
- AR/AP Full Cycle: 5 years (Required)
- Customer service: 2 years (Required)
Ability to Commute:
- Houston, TX 77007 (Required)
Work Location: In person