Job Description Summary
The Van Driver (VD) operates the hotel van to and from guest destinations in a safe and courteous manner. Will be required to work mornings, evening, weekends, and holidays.
Drivers are scheduled to work the following shifts:
- 3:30 am - 9:30 am
- 9:30 am - 4:30 pm
- 4:30 pm - 11:30 pm
Job Description
DUTIES AND RESPONSIBILITIES:
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Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
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Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle.
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Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles.
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Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities.
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Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
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Maintain vehicle mileage log.
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Regularly inspect and clear hotel entrance and surrounding areas of litter and debris.
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Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
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Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
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Ensure compliance with federal, state and local laws regarding health, and safety.
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Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
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High School diploma or equivalent required.
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One year of previous hotel experience, or retail customer service preferred.
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Previous background from the extended stay industry preferred.
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Ability to speak, read, and write fluent English; other languages beneficial.
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Professional verbal and written communication skills.
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Valid driver’s license required. Commercial Driver's License (CDL) is required.
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Frequently standing up, bending, climbing, kneeling, and moving about the facility.
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Carrying, lifting or pulling items weighing up to 100 pounds.
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Frequently handling objects and equipment.
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Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
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Medical, Dental and Vision Insurance
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Health Savings Account with Company Match
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401(k) Retirement Plan with Company Match
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Paid Vacation and Sick Days
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Sonesta Hotel Discounts
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Educational Assistance
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Paid Parental Leave
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Company Paid Life Insurance
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Company Paid Short Term and Long Term Disability Insurance
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Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
-
Medical, Dental and Vision Insurance
-
Health Savings Account with Company Match
-
401(k) Retirement Plan with Company Match
-
Paid Vacation and Sick Days
-
Sonesta Hotel Discounts
-
Educational Assistance
-
Paid Parental Leave
-
Company Paid Life Insurance
-
Company Paid Short Term and Long Term Disability Insurance
-
Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.