About us
RG|NY is a winery located on the North Fork of Long Island, NY owned by the Rivero Gonzalez family, a family of winemakers with a deep regard for their heritage, their Mexican roots and bringing a unique perspective to the business. With a 205-acre property in Riverhead, NY, with 94 acres of planted vines. We are a family business, with a strong commitment to quality wine production.
The desired candidate will have:
- A helpful personality to create an environment where people not only have fun but feel welcome and relaxed.
- Ability to make decisions on your feet.
- A good knowledge of the menu and experiences.
- The ability to speak clearly and articulately on the telephone, providing information and answering questions for callers.
- Availability to work both Saturdays and Sundays a must!
Key Responsibilities/Accountabilities:
- Greet guests in a prompt and courteous manner with a smile.
- Ability to logically rearrange seating to accommodate party size change if needed.
- Ability to use handheld tablet and seating software.
- Ability to stand and walk for extended duration; accompanying customers to their tables or assisting servers/runners.
- Promote team communication and coordination with other co-workers and managers.
- Answer phones and provide guests with requested information and arrange bookings.
- May be asked to handle guest complaints and special requests.
- May assist with other duties as assigned by winery management.
- Follow opening and closing procedures.
- Always maintain professional demeanor with all staff.
- Assist staff with any aspect of service steps to satisfy the guests.
- Be accessible to all staff and guests to answer any guest and reservation-related questions.
- Follow service steps based on our service and training manual, and assist in communicating same to all staff who serve our guests.
Job Type: Part Time
Pay: $15 per hour plus 50% tips ( 4 training days must be completed prior to being included in daily tips).
Start Date: July 22nd – Oct 31st (with possible extension dependent on bookings).
Physical setting:
Shift:
Job Type: Part-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
Ability to commute/relocate:
- Riverhead, NY 11901: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person