Job Description
About the Role: Fragomen, an AmLaw 100 firm and the leading global immigration services provider is searching for a Billing Specialist for a position in our Matawan, New Jersey Office.
This position will have a hybrid work arrangement, with 2 days per week required in the Matawan, NJ office.
A Fragomen Billing Specialist will be responsible for creating and sending invoices to clients, informing them about payment, and researching disputed invoices. Our Billing Specialist will be communicate in a professional manner with internal and external clients, attorneys and paralegals and adhere to existing Firm billing policies and procedures. The Billing Specialist will work closely with our Collections department to address any existing AR issues and work closely with the Billing Manager and support the Billing department on all billing related projects.
How will you make a difference as a Billing Specialist at Fragomen?
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Ensure timely invoice submission to clients based on agreed upon timelines.
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Coordinate with the Collections Team to address and resubmit invoices as appropriate
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Work with Billing Manager to ensure that all client billing protocols are met to specification
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Work with Departmental Management to review current processes with an eye on improving and documenting same
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Review and understand Client Fee structures
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Responsible for ad-hoc projects.
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Audit client invoices for accuracy
Leverage your valuable skills and experience to make an impact at Fragomen:
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Bachelor's or Associate's degree preferred, or relevant experience
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2+ years of experience in a similar, billing related or customer service position
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Law firm or professional services experience preferred
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Experience working in a global firm is a plus
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Elite 3E experience a plus
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Strong analytical skills, forward thinking and creative
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Strong Excel, Word & Adobe Acrobat PDF skills
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Ability to interact with legal and administrative personnel in domestic and foreign offices
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Strong attention to detail and organizational skills
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Able to simultaneously manage numerous initiatives and activities
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Able to work well both independently and within a team, possess a strong work ethic and function effectively in a fast-paced, demanding environment
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Strong communication skills
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Self-starter
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Able to consistently meet deadlines
Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:
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22 PTO days + Federal holidays
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Medical, Dental, and Vision plans + FSA & HSA Plans
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401K plan, with company matching
Learn More About Fragomen:
Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.