Harper’s is an homage to a well-traveled soul—a globally-inspired steakhouse that transports you with stunning design, unparalleled service and international influence.
Job Description
The front of house manager oversees all operations (except for the kitchen) at Harper's to deliver a first-class entertainment experience for our guests. The FOH Manager shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service. MUST HAVE STEAKHOUSE EXPERIENCE!
- Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
- Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
- Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
- Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.