We are a full service technology company that provides our client with the solutions that fit their needs in all aspects, voice, data, security.
We are currently looking for a qualified IT technician that will be responsible for the implementation, monitoring and maintenance of IT systems for our clients, with the aim of providing the highest functionality for our clients as well as our internal network. A successful IT technician must have a thorough knowledge of Servers, Firewalls, WLAN, computer software and hardware and a variety of internet applications, networks and operating systems for clients desktops.
The ideal candidate will have great team working skills, troubleshooting abilities, and attention to detail as you will be working with clients both remotely and onsite as well as with other team members.
Responsibilities
- Implementation, monitoring and maintenance of IT systems
- Respond to all Help desk request
- Install and configure appropriate software and functions according to specifications
- Develop and maintain local networks in ways that optimize performance
- Ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Proper ticket completion and documentation of repairs, fixes and maintenance schedule through our business software
Skills
- Proven experience as an IT Technician in the following areas; All things LAN/WAN to include working with Servers, Firewalls/Routers, managed switches, access points.
- Telecom and or VoIP experience a plus but not required
- Excellent diagnostic and problem solving skills
- Excellent communication ability
- Customer Service oriented
- Team player
- Self Motivated & Driven
- Outstanding organizational and time-management skills
- In depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
Job Type: Full-time
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Parental leave
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- VLAN: 2 years (Required)
- Windows: 4 years (Required)
- Business Firewalls: 4 years (Required)
- Computer networking: 5 years (Required)
- Microsoft Server Installation/Maint: 4 years (Required)
- Network management: 4 years (Required)
- WLAN: 4 years (Required)
Work Location: In person