Progressive Medical Center is a leading Functional and Integrative Medical Practice dedicated to providing holistic healthcare solutions. We are seeking a dynamic and customer-focused Front Desk Receptionist to join our team. As the first point of contact for our patients, the ideal candidate will possess excellent communication skills, a professional demeanor, and a passion for contributing to a positive patient experience.
Responsibilities:
Patient Interaction:
- Greet and welcome patients with a warm and friendly demeanor.
- Assist patients in completing necessary forms and documentation.
- Direct patients to the appropriate healthcare professional or department.
Appointment Scheduling:
- Manage and coordinate patient appointment schedules.
- Utilize the electronic scheduling system to book, reschedule, and confirm appointments.
- Communicate effectively with patients regarding appointment details and any necessary preparations.
Phone Management:
- Answer and manage incoming calls, addressing patient inquiries or directing them to the appropriate department.
- Relay messages accurately and promptly to the relevant staff members.
Administrative Support:
- Perform general administrative tasks, such as filing, data entry, and maintaining patient records.
- Collect payments when appropriate
- Collaborate with the administrative team to ensure smooth office operations.
Patient Education:
- Provide basic information about the services offered at Progressive Medical Center.
- Educate patients on the necessary steps for pre-appointment preparations.
Maintain a Professional Environment:
- Ensure the reception area is clean, organized, and presents a professional image.
- Monitor and manage the waiting area to maintain a calm and comfortable atmosphere for patients.
Qualifications:
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
- Previous experience in a medical office or healthcare setting is preferred.
- Strong interpersonal and communication skills.
- Proficient in using electronic health record (EHR) and scheduling systems.
- Exceptional organizational and multitasking abilities.
- Knowledge of medical terminology is advantageous.
- Ability to maintain confidentiality and handle sensitive information with discretion.
Benefits:
- Competitive salary
- Health and dental insurance
- Retirement savings plan
- Professional development opportunities
Join our team at Progressive Medical Center and contribute to our mission of providing exceptional and integrative healthcare services to our valued patients. If you are a proactive and personable individual with a passion for holistic healthcare, we invite you to apply for the Front Desk Receptionist position.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Medical office
- Private practice
Medical specialties:
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person