Summary:
Key Requirements:
The Living Well General Merchandise Clerk is first and foremost responsible for guest relations and satisfaction. Guest service includes answering questions, directing guests to products, pro-active selling, cross-selling products, and providing information and education. He/She is responsible along with the Living Well Specialist for all the products and activities of the designated Living Well department including ordering, stocking, merchandising and keeping the department clean.
- When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest.
- Places orders under the Living Well Specialist’s supervision
- Ensures shelves are clean and rotated
- Works with the Living Well Specialist to ensure that all products are properly merchandised and displayed.
- Ensures correct pricing of products.
- Coordinates with the Living Well Specialist on the ordering, stocking, and merchandising of advertised products.
- Stays current with new products and trends.
- Assists guests with product selection.
- Educates guests and team members about products.
- Stocks the KEHE truck and other direct orders.
- Keeps the back stock area organized.
- Takes responsibility for product knowledge.
Other duties as assigned by management.
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Key Responsibilities:
- Knowledge of natural food products and the holistic lifestyle.
- Retail experiences a plus.
- Ability to work at fast-paced, but efficient and controlled manner
- Ability to perform all physical aspects of stocker duties, including but not limited to bending lifting, squatting, climbing, walking and at times running
- Ability to operate all ordering and backroom equipment, including a box baler, and safety cutter
- Ability to lift items weighing up to 50 lbs. on a regular basis
- Work a flexible schedule including weekends and holidays.
- Ability to accept supervisory coaching related to performance, work habits and attitude
Ability to function as a team member and get along with others
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This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
OUR MISSION
Ultimate Service Superior Performance Positive Impact