Position Summary: The Human Resources Office manages employee recruitment, retention, applicant processing, work assignments, health benefits, and worker’s compensation among other HR-related functions for over 10,000 employees. The Employee Services Associate will perform clerical responsibilities associated with all of the functions of the employment process in an accurate and timely manner.
The Employee Services Associate is responsible for supporting accurate and thorough pre-employment recruiting and processing, health benefits, union coverage, and payroll updates, as well as maintaining time balances and records. In addition, the Employee Services Associate researches and resolves payroll inquiries on behalf of employees. Performs related work.
Reports to: Director, Human Resources
Direct Reports: N/A
Key Relationships: Relationships will be fostered with food service supervisors, office managers and employees.
Responsibilities
- Makes connections with community based organizations to increase community support and to communicate any change in the needs of the student population; maintains computer-based record-keeping systems with community partner information and contacts. Increases and develops relationships with community-based organizations.
- Maintains time and attendance records for employees; audits timecards, including ensuring the proper documentation and approval of time usage (i.e., annual and sick leave request and usage).
- Issues CyberShift cards to new employees and reports clock issues when needed; audits timekeeping records comparing bubble sheet data to clock data.
- Ensures supervisors’ approvals through CyberShift and follows up with the CyberShift team regarding issues that arise.
- Tracks and maintains excessive usage of time for sick and annual leave; advises supervisors of employees with poor attendance records and supports supervisors with progressive discipline documentation for absence and attendance issues.
- Processes overtime, deductions, and shift differentials via the mainframe systems.
- Initiates changes of employees’ schedules and follows up to ensure that changes were made successfully and reflect payroll records.
- Initiates NYCAPS transactions, including resignations, retirements, health leaves, family medical leaves, child care, educational, worker’s compensation, and other leaves designed to formalize absences.
- Researches and resolves payroll inquiries and employment verifications.
Qualification Requirements:
Minimum
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
Preferred
- Experience as a Timekeeper and familiarity with automated timekeeping systems.
- Knowledge of the Department of Education systems, e.g., APRL, EIS, and NYCAPS.
- Familiarity with Division of School Facilities HR business practices.
- Ability to prepare and communicate clear and concise reports.
- Excellent verbal and written communication skills.
- Ability to implement the most effective approach based on project needs.
- Flexibility in managing competing tasks, working independently and as a part of a team.
- Proficiency in Microsoft Office applications.
Salary:
$43,033 (New Hire Rate)
$49,486 - $54,434 (Incumbent - 2 years of full-time continuous City service)
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)
Please include a resume and cover letter with your application.
NOTE: The filling of all positions is subject to budget availability and/or grant funding.
* New York City Residency is NOT Required *
We encourage all applicants from the New York City tri-state area to apply.