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Borger Residential is a community and industry respected full-service property management company with over 80 years of experience in Washington, DC, Maryland, and Virginia. Originally founded in 1930 by the grandfather of the current stockholders, Borger Residential currently manages over 9,500 apartments throughout the DC Metro Area, and it continues to grow. Today, we stand proudly under the umbrella of The Donohoe Companies, shaping the future of property management.
Work Location
Multisite: Gallery Bethesda I & Gallery Bethesda II, Bethesda, MD 20814
Job Summary
The Senior Service Manager is responsible for maintaining the physical condition of the entire property and assisting the Community Manager by making repairs and ensuring that the tenant's requests are responded to in a timely manner.
Essential Functions and Responsibilities
- Handle any needed maintenance concerns in occupied, vacant and model apartments.
- Keep common areas and exterior clean and free of trash and debris.
- Make apartments move-in ready by; cleaning, patching, painting and repairing walls, fixtures, and flooring.
- Changes light bulbs, filters, and locks as needed.
- Perform daily inspections of the property and report any maintenance concerns to the Community Manager and recommend solutions.
- Establishes a preventative maintenance schedule.
- Prioritizes service requests.
- Communicate with residents regarding the status of their service requests.
- Working with third party preventative maintenance.
Qualifications
- Multisite Class A experience (preferred)
- Experience in central plant (boiler/chillers), appliance repair knowledge, and all other areas of maintenance
- Five to seven years of experience working as a maintenance professional in a residential setting
- Five years of supervisory experience
- Must be trained and experienced to safely handle specific hazardous material associated with building maintenance
- Must be able to pass a criminal background check and drug screening.
- Previous High Rise Management experience
- Experience in Capitol programs and project
- Technology literate; must be able to use email, company cell phones and other devices for communication
- Monday - Friday 8am-5pm; oncall 24/7
Work Environment and Physical Demands
- Work Environment: While performing the duties of this job, the employee regularly works with hazardous material. The employee may frequently be exposed to extreme heat or cold and is frequently exposed to the risk of electrical shock. The employee works near moving mechanical parts and in high precarious places and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
- Physical Demands: While performing duties of job, employee is required to stand, walk, sit, use hands to handle objects and documents, reach with hands and arms, talk, and hear. Employees may occasionally lift and/or move up to 100 pounds.
- Vision: Must be sufficient to read reports, instructions, correspondence, and any other written material pertinent to your job.
- Hearing: Must be sufficient to understand a conversation at a normal volume, both in person and by telephone.
- Speech: Must be sufficient to carry on a phone conversation and give clear, concise directions to subordinates.
- Manual Dexterity: Must be sufficient to operate machines, use tools, and make general repairs. Employees may use office equipment such as telephone, computer, computer software, calculator, printer, copier, and facsimile.
- Physical Mobility: Must be sufficient to move around in office and properties including climbing stairs, lifting appliances or tools, stretching, bending and crawling, and using hands to handle objects and documents.
Benefits and Perks
Borger Residential is pleased to offer employees a comprehensive Benefits Package that includes health, dental and vision insurance, leaves of absences, retirement plans, paid time off, holidays, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work.
Compensation
$100k-$125k
Job Type: Full-time
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
Work setting:
Experience:
- Mechanical knowledge: 5 years (Required)
Work Location: In person