Primary Responsibility:
The Data and Operations Associate works closely with the scholarship, development, and operations teams in support of Catholic schools and students in the Archdiocese of New York.
Direct Supervisor: Senior Manager, Operations
Responsibilities:
- Maintain student records in data systems and network folders.
- Address operational inquiries and assist staff in resolving issues.
- Assist with the coordination of student sponsor mailings.
- Monitor and respond to email and web-form inquiries.
- Assist with donor acknowledgment letters.
- Implement systems and procedures for tracking student correspondence.
- Ensure internal procedures and program descriptions are documented, updated, and distributed as needed.
- Answer the main phone line, respond to parent inquiries, and direct other callers as appropriate.
- Maintain shared office calendars.
- Assist with communications and outreach to schools.
- Assist the scholarship team in parent outreach.
- Assist with school-based programs as needed.
- Perform additional duties as assigned.
Performance Standards:
- Ensure that all situations are handled promptly and with discretion.
- High level of accuracy and attention to detail
- Good time management skills and the ability to prioritize effectively.
- Ability to multi-task
Position Requirements:
- Bachelor’s degree.
- Exceptional ability to stay organized.
- Computer literacy, including word processing, database, Google Forms, and spreadsheet proficiency.
- Raisers Edge experience or related CRM system a plus.
- The ability to work autonomously while keeping the direct supervisor apprised of issues, problems, opportunities, and progress.
- Ability to work collaboratively with colleagues to create a results-driven, team-oriented environment.
- Bi-lingual a plus compassion.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Schedule:
Ability to Commute:
- New York, NY 10022 (Required)
Work Location: In person