Blue Ribbon Linen is a busy and productive commercial linen company that supplies customers with uniforms, commercial textile rentals, dry cleaning services, janitorial supplies, and has been in operation since 1982.
Blue Ribbon Linen is currently searching for a qualified candidate to fill the open position of Customer Service & Billing Route Coordinator in their Lewiston, Idaho corporate office. This is an entry level position with room to grow and learn.
Responsibilities:
The Coordinator acts in the capacity of a customer service agent and front-line employee who is responsible for the route accounting necessary to maintain customer orders, deliveries, and billing.
Route Coordinator Job Details
- Maintaining an organized work environment in a busy office
- Handling route paperwork and money collections (deposits) for multiple locations and route representatives
- Manage multiple phone lines
- Provide administrative clerical support
- Invoice billing
- Service order writing
- Maintain open & clear communication
- Audit paperwork/ accounts, service orders and billing from route personnel
- Accounts receivables research
- Cash balancing experience
- Accurate data entry
- 10 key by touch
- Ability to multitask, strong time management skills
- Provide customers with accurate info regarding billing, charges, etc
- High in-bound call volume covering range of customer inquiries
Required Experience
- Customer service
- Phone skills
- Ability to multitask & strong time management
- Detail oriented with attention to accuracy
- Ability to work longer evenings
- Basic computer applications
- Willingness to work as a team
Physical Demands
Fast paced office environment that requires the ability to prioritize work as the situations demands. Communicating on the phone with internal and external customers daily. Some lifting, reaching, twisting, getting up and down from computer to use other equipment required. Ability to type, read small print, read computer screens, and climbing stairs on a daily basis.
Benefit Conditions:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
Work Remotely
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
Experience:
- billing: 1 year (Preferred)
- customer service: 1 year (Preferred)
Ability to Relocate:
- Lewiston, ID 83501: Relocate before starting work (Required)
Work Location: In person