A Retail Associate, or Sales Associate, is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.
Typically, the main duties of a Retail Associate are helping customers find products in a retail store, answering questions and helping them decide which products to buy. Some of their other daily responsibilities include:
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Welcoming and engaging with customers as they enter the store
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Assessing customers’ needs and suggesting solutions to their problems
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Working with cash registers and processing payments
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Setting and attaining sales goals
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Giving customers advice about sales and promotions
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Using upselling techniques to increase store sales
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Recommending the best products to customers
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Cleaning and restocking the store throughout the day, before opening and after closing
Required Qualifications:
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1 year of demonstrated consistent retail sales/customer service experience (fashion/apparel retail experience preferred)
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Ability to work independently and with a team
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Open availability (weekends, Holiday seasons)
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Demonstrated timeliness.