Are you passionate about cultivating connections, thriving on independence, and seeking personalized rewards? Do you find fulfillment in the fast-paced world of landscaping, where every project is a canvas waiting to be transformed? If you're a dynamic individual who excels in relationship-building, desires clear communication, and revels in public recognition, Greenscape invites you to join our family as a Landscape Client Relations Manager where your motivation meets opportunity.
Qualifications:
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High level of confidence and comfort ability with mobile technology and computers is a MUST
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Must be thoroughly familiar with designing all aspects of landscape construction to include: site analysis, grading, drainage, plant selection and placement, hardscape, water features, lighting, etc.
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Plant identification and care; including disease, pruning, and insect ID experience
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Customer Service Experience required; understand how to create a great experience with the client
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Able to conduct a thorough site analysis
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Proficient in or able to learn customer relationship management software, and our estimating software
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Able to analyze drainage and grading requirements
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Excellent communication skills
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Self- motivate and Goal Oriented
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Punctual and detail-oriented.
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A problem solver with quick ability for flexibility
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A class “C” drivers license with 3+ years of safe driving experience
Responsibilities:
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Maintains and updates CRM software daily re: notes, points of contact, phone conversations, etc.
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Assist in the development and implementation of the company's sales protocol
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Tracks upcoming jobs to bid with existing clients
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Closes sale and coordinates job specifics with production
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Interfaces with client and ensures that all of client’s concerns are addressed in a timely and professional manner
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Continuedly informs and updates client as to job progress or lack thereof
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Interfaces with company Operation Manager to ensure client's expectations are met and that jobs are kept on schedule and on budget
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Ensures that vendor invoice pricing is accurate and as bid
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Assist in the development, implementation, and achievements of the company's annual budget
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Assists in the development and implementation of the company's new business development plan
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Conduct monthly walk-throughs, identifies and documents any/ all discrepancies
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Ensure all company quality standards are met
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Maintains updated contracts for all clients in assigned portfolio
Benefits:
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401K plan with matching
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Commission Pay
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Paid Time Off
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Company Paid Life Insurance
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Supplemental Life Insurance available
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Medical, Dental, Vision Insurance
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Profit Sharing
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Weekly Pay
We are a family business, locally owned and lead, operating across the Triangle Region of North Carolina. Established in 1979, today we employ over 200 team members in 4 locations, servicing a diversified portfolio of commercial clients. After 43+ years, we continue to operate with the same founding principles and values that have led to the growth and success that we enjoy today.
Pay: $50000 - $65000 / year
Pay:
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Disability insurance
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401(k) matching
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Referral program
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Profit sharing
Job Type: fulltime
Education: Associate's degree
Work location: On-site