Our friendly team of eye care professionals is dedicated to improving the way people see the world. We are looking for a passionate, driven individual to join our team!
JOB TYPE: Full-time, SCHEDULER/FRONT DESK
PRACTICE DETAILS:
Your vision is what allows you to enjoy life to its fullest. Without your vision, you would not be able to see the world around you or the people you love. That’s why Family Vision Care is dedicated to helping our community have a better quality of life through clear vision.
Family Vision Care is at the forefront of the latest technology and procedures. From preventive and therapeutic care to developmental care, we care for the community of Wexford, PA and surrounding areas. We specialize in comprehensive and medical eye exams, top of the line lenses and frames, and treatment of acute and chronic eye conditions.
RESPONSIBILITIES:
This position will work in conjunction with the doctor and team to facilitate, support and maintain optimum patient care. This will primarily involve front desk duties which includes, but is not limited to:
· Phones: when answering the phones you will be required to field customer calls for every area. You will be required to take orders for contact lenses and eyewear, schedule or reschedule appointments, and take messages for the doctors and other staff members. You will also be calling to confirm patients for upcoming appointments.
·You will be asked to help assist optical with glasses/contact dispenses and help verify patient medical and vision insurance
*Our ultimate goal is to have each staff member cross trained
SKILLS NEEDED:
· Mature, energetic, detail-oriented professional individual
· Excellent customer service skills in person and on the phone
· Leadership and motivating attitude that embraces and supports being a part of a dynamic team
· Ability to learn and retain technical information
· Anticipates needs and can look ahead
· Professional demeanor
· Good verbal and written communication skills
· Strong analytical and investigative, problem-solving skills
· Proficient with Microsoft office and Electronic Medical Records
· Dependable and punctual, with a strong sense of accountability
· Understands financials
· Understands industry insurances
· Has a business mindset
· Flexible and adaptable to changing work environment
Job Type: Full-time
Wage: from $16.00 /hour
Work Location:
- Home office Wexford, but willing to go to satellite locations if needed (Cranberry, Baden)
Work Remotely
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Ophthalmology: 1 year (Preferred)
Work Location: Multiple locations