Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
Join Blessed Beginnings as the Family Support Specialist. The Bilingual Family Support Specialist is responsible for facilitating educational classes for individuals and families who are clients of Catholic Charities' Blessed Beginnings Program. They educate on topics such as, but not limited to, parenting and prenatal care.
The Expertise We're Looking For
- Associate Degree; or
- Two (2) years of professional nonprofit experience in a similar position in lieu of Education
- Bilingual (English/Spanish
The Skills and Assets You Bring, and More
- Knowledge of prenatal care, child development, attachment and bonding, and family dynamics.
- Strong verbal and written communication skills.
- Thorough knowledge of the Catholic Social Teachings.
- Demonstrated knowledge of social work principles and ethics.
- Demonstrated success in dealing with a variety of people, clients, and volunteers.
- Knowledge of issues and problems faced by low-income individuals.
- Knowledge of community resources available for low-income individuals.
- Ability to work under pressure and manage multiple deadlines concurrently.
- Ability to handle and maintain confidential information.
- Ability to work with online databases.
- Knowledge of MS Office Suite (Word, Power Point, Excel, Access, Outlook).
What you Deliver
You will Establish a trusting and professional relationship with pregnant women and their families or women with newborns, infants, young children and/or toddlers seeking pregnancy and parenting classes or case coordination.
You will teach life skills in English and Spanish to pregnant women and parents of young children. Classes are based on approved curriculum content and materials which may be ready to present or may require additional development, such as updates and/or tailoring for specialized client needs.
You will provide individuals case coordination to women seeking support during pregnancy and after birth. Includes facilitating parent education, and referrals to internal programs and other programs in the community.
You will co-facilitate classes which include in-person classes and Zoom classes with other bilingual family support specialists and program supervisor to create class lessons.
You will provide mentoring information, resources, and referrals to clients requesting assistance.
You will enroll eligible clients into the Texas Pregnancy Care Network (TPCN) System.
You will bill for services provided to TPCN eligible clients within the system.
You will attend approved and required professional development opportunities. Maintains all licenses, certificates, and/or trainings as required by funders, program, and/or agency.
You will maintain client electronic records in compliance with agency policies and procedures, COA standards, and all applicable legal requirements, including HIPAA.
You will enter all applicable client information into the agency's database in a timely and accurate manner.
You will prepare and submits all required administrative reports and documentation within given deadlines without compromising quality.
You will participate in and is responsive to quality and compliance activities, including the agency's record review and qualitative review process, as well as incident reporting practices.
You will participate in staff retreats, United Way tours, agency fairs and speaking engagements, as well as assist with special organizational projects/events, etc.
You will also perform other duties as assigned.
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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.