CTC (Central Textile Company) is a Wiper Central USA, Inc. company that focuses on the foodservice industry. Wiper Central has been selling textile and janitorial related products such as towels, rags, mops, oven mitts, and other foodservice essentials for over 25 years. CTC is taking things to an entirely new level as an intermodal supply chain solution as well as a multi-channel distribution partner. Due to growth, we are looking for a seasoned Account Manager to join our team!
What You Bring to This Role:
· You have 3-5 years of experience in an Account Management or sales role
· You, are familiar with the Equipment and Supplies vertical within the foodservice industry
· You’re a creative problem solver and multi-tasker who enjoys working in a dynamic environment
· You can build rapport and collaborate with coworkers and clients
· You’re adaptable, quick-thinking, resourceful, and obsessive about providing an outstanding customer experience
What You Will Do in This Role:
· Manage a broad base of customer accounts to ensure customer satisfaction, and serves as a liaison between customer and CTC
· Be responsible for expanding revenue within assigned accounts, including sourcing additional leads within the account base by developing beneficial working relationships with all relevant stakeholders
· Research and recommend products to assigned clients
· Collaborating with other departments and suppliers to meet client needs and create new opportunities
· Prepare action plans and schedules to meet client deliverables and/or timely delivery of goods and services
· Preparing account reports as requested by clients or leadership
· Develop and recommend procedural improvements to exceed customer expectations
· Other duties as assigned
What We Offer:
· Competitive Compensation Package
· Professional growth and career development
· Collaborative team environment — everyone has a voice and is encouraged to use it
· Transparency and exposure into all aspects of our business
· Medical health benefits coverage
· PTO and 401K
· Ability to work remotely
Job Type: Full-time
Pay: From $67,500.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Work from home
Experience level:
Schedule:
Travel requirement:
Work Location: Remote