SCOPE OF REPSONSIBILITIES:
Coordinate the manpower, vehicle assignments, special equipment and communication with field personnel.
Generate Work Orders and communicate directly with the customer to coordinate delivery and installation for Simple
Project and Customer Pick Up Orders. Collaborate and problem solve with cross-functional employees to share
knowledge and improve outcomes.
ESSENTIAL FUNCTIONS:
PROBLEM SOLVING:
Reduce human struggle and waste.
Highlight, track and help solve problems.
Use the following framework for problem solving:
- Document Current Condition
Share and test knowledge and ideas that improve the quality and speed of workflow.
PERFORMANCE:
Provide project and customer appropriate solutions which help us win and retain customers.
Plan and coordinate resources necessary to complete delivery and installation at the lowest possible. cost
without compromising safety or the customer experience.
Response times and quality of internal and external communications and deliverables must meet or exceed
customer expectations.
Provide site information and all relevant information when publishing the schedule.
FOCUS ON ACHIEVING CORPORATE OBJECTIVES:
- Prepare installation for success
DEVELOPMENT OF SELF AND OTHERS:
Commit to continuous learning about:
- Communication and Presentation Skills
Logistics Coordinator 2020.doc
- Workplace Health and Safety
- Engagement in our Community
VALUES:
Model behavior that is aligned with our values:
- People – The welfare of our people is our priority.
- Connectedness – Goodmans is not isolated, we are connected the community and the planet.
- Foresight – Goodmans never stops thinking.
- Improvement – Goodmans will continually seek improvement.
- Transparency – We will be open and honest in our interactions with employees and customers.
CULTURE:
Model behavior that promotes our culture:
- Make the customer’s day better
- Inspire the community with our purpose
- Invest in the growth of our people
- Learn from mistakes and teach others
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QUALIFICATIONS AND COMPETENCIES:
Three (3) years Installation Scheduling experience in a similar or related field with High School Diploma or
equivalent, or a four-year college degree in Supply Chain Management or related field required.
COMPETENCIES:
Accountability and Consistency Communications Effectiveness and Customer Focus
Goal Driven Initiative and Positive Attitude
Problem Solving Professionalism
Teamwork Training and Personal Development
Customer Service Safety
Process Knowledge Product Knowledge
Project Knowledge Quality Focus
Space Planning Time Management
PHYSICAL REQUIREMENTS: See document related to physical requirements for Logistics Coordinator.
COMPANY PROPERTY AND OTHER REQUIREMENTS: