Diamond Executives is a local business focused on customer enrollment on behalf of our clients in the telecommunications field. Our commitment to always putting the customer first has catapulted our firm and accelerated client demand. To maintain our current commitments, we are hiring an Entry Level Client Representative in the Orange County area immediately. In this entry level role, you will be tasked with meeting directly with potential customers, executing presentations on products and services, and guiding them through the enrollment process.
Entry Level Client Representative Responsibilities:
- Participate in strategic residential outreach on behalf of our clients with the goal of enrolling new customers in new phone, internet and cable services that are available to them
- Provide product information, process orders, and handle customer inquiries
- Proactively engage potential customers to exceed their needs and ensure satisfaction
- Cultivate positive relationships with customers, fostering loyalty and retention
- Stay informed about our clients' products, services, and promotions, collaborating with various departments
- Offer feedback to improve procedures, enhance client satisfaction, and boost sales margins
- Demonstrate dedication to customer engagement, fostering lasting relationships
Entry Level Client Representative Requirements:
- High-school diploma or equivalent
- Prior experience in customer service, sales, or a hospitality based role preferred but not required
- Comfortable communicating and engaging with customers
- Excellent communication skills and leadership abilities
- Driven, solution-oriented, and passionate about delivering exceptional service
- Outstanding listening skills and ability to solve problems patiently
- Thrives in a fast-paced, team-oriented environment
Job Type: Full-time
Pay: $700.00 - $1,200.00 per week
Benefits:
- Professional development assistance
Compensation package:
- Bonus opportunities
- Performance bonus
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person