Aya Healthcare has an exciting 13 Week Contract Opportunity in Santa Barbara, CA!
Job Details:
JOB TITLE: Patient Navigator
CONTRACT DURATION: 13 Weeks
SHIFT: 5 Days/8 Hour Shifts – 8:30 a.m. – 5:00 p.m. and 9:00 a.m. – 5:30 p.m.
LOCATION: Santa Barbara, CA
ONBOARDING TIME: Expect 3-5 weeks from offer acceptance to start date.
APPLICATION REQUIREMENTS (due at time of phone screen with recruiter)
· Copy of diploma for highest level of completed education.
Copy of COVID Card (Front and Back)
· Two manger/supervisor references who you have worked with in the last year (Name, Company, Phone Number, Email Address)
· Upcoming RTO for the duration of the contract. (July 2024 – January 2025)
· Interview availability for the next 7-10 days.
· Resume with last seven years of work history - all work history gaps of 90+ days must be explained.
DETAILS ABOUT THE POSITION:
The Patient Navigator Specialist connects the Health community with efficient access to
care. The position is responsible for scheduling appointments, verifying insurance,
reviewing/editing/obtaining pre-authorizations, and communicating directly with clinical
staff/offices on pertinent patient information. Staff are adept at resolving any general inquiries
posed by patients and callers. Provides exceptional customer service and demonstrates
dedication to the organization's mission, vision, and values.
· Answers incoming calls and other contact methods with standard professional department
greeting and follows appropriate scripts.
· Offers prompt and efficient assistance for coordination of patient appointments, provides updates, and follow up with patients when appropriate, and communicates with clinics using the proper channels.
· Schedules appointments across multiple service lines. Makes outbound calls as required.
· Responsible for maintaining updated information on patient accounts, including
demographics, insurance, and financial information.
· Advises patient/guarantor of benefits and offers estimates on financial responsibility, collects payment when appropriate from patient/guardian.
· Reviews, edits, and obtains authorization as specified by insurance companies prior to patient services. Contacts departments and/or patient when additional information is required or to alert them regarding pending/or denied authorization status.
· Monitors and maintains all centralized work queues.
· Answers inquiries pertaining to patient accounts and counsel’s patient needing financial assistance.
· Assists with employee onboarding and training as needed.
JOB REQUIREMENTS:
· Level of Education: Associate's Degree
· Certifications, Licenses, Registrations: Certified Revenue Cycle Representative or Certified Patient Access Specialist (HBI)
· Technical Requirements: Basic MS Word, Outlook, and Excel skills; 35 wpm keyboard/typing speed, MS Office Suite. (Preferred: Experience working with Epic. Knowledge of medical terminology)
· Years of Related Work Experience: Two (2) years of experience in an office, hospitality, or customer service environment
AYA DELIVERS…
· Front-of-the-line access to exclusive jobs at thousands of healthcare facilities nationwide.
· A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.
· A credentialing specialist to streamline the entire compliance process.
· And of course, you get the usual benefits such as:
o Premium medical, dental, vision and life insurance beginning day one of your assignment.
o Paid sick time. Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling.
o Generous 401k match.
o Certification and other reimbursements, when applicable.
o Pay listed above includes taxable wages and tax-free expense reimbursements, when applicable.
Aya Healthcare is an Equal Opportunity Employer and encourages all to apply!
Job Type: Contract
Pay: $23.25 - $26.25 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Medical Administration: 2 years (Required)
- Medical Scheduling: 2 years (Required)
- Insurance Verification: 2 years (Required)
- Pre-Authorization: 2 years (Required)
Ability to Commute:
- Santa Barbara, CA (Required)
Work Location: In person