Line Cook
SSA Group at Dogwood Canyon Nature Park - Food Service Cook
SSA Group is responsible for all daytime food & beverage services plus catering services provided at Dogwood Canyon Nature Park. Our unique property features a full-service restaurant with stunning waterfall views and quick-dine patio located waterside at the front of the park, as well as a catering pavilion and snack stop overlooking the creek that meanders through the park.
About Dogwood Canyon Nature Park:
Dogwood Canyon Nature Park is a 10,000-acre slice of alluring Ozarks paradise offering hiking, biking, wildlife tram tours, horseback riding, and trout fishing. The vision of Bass Pro Shops founder/CEO Johnny Morris, the property serves as an outdoor playground that inspires visitors to get involved in wildlife conservation. The natural beauty of the park includes towering bluffs, waterfalls, creek beds, handcrafted bridges, and wildlife such as American bison, Rocky Mountain elk, and white-tailed deer. Dogwood Canyon Nature Park recently received its largest renovation to date, and in 2016 opened a fully restored working gristmill, restaurant, conservation center, and stables facility with a rider's lounge. The park has also featured a treehouse built by Animal Planet's Treehouse Masters. For more information, visit www.dogwoodcanyon.org
Reporting Relationship
The Food Service Cook reports directly to the Kitchen Manager (if applicable) and/or Sous Chef and Executive Chef.
Responsibilities
- Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
- Supports restaurant prep (BOH and line) for daily operation.
- Meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards.
- Ensures proper food quantities are set for daily and ongoing service.
- Participates in safety logs including food temperatures, rotation and waste as necessary.
- Ensures safe food handling is maintained.
- Ensures proper uniform, hygiene, hand-washing and glove use with self.
- Maintains a SSAfe work environment by abiding to all SSAFETY rules.
- Follows through daily prep and items lists, as assigned.
- Actively helps to support operation in assigned role, supporting holes as necessary.
- Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
- Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
- Remains knowledgeable of all menu items, prices and specials for sharing with guests.
- Assists with dishwashing as necessary.
- Perform other tasks as deemed necessary.
- Maintains a clean, safe and organized work environment.
- Uphold and demonstrate a complete understanding of company policies and procedures.
Job Requirements
- Strong interpersonal and communication skills.
- Exceptional problem solving/decision making skills combined with the ability to be organized.
- Demonstrates the ability to remain flexible in a fast-paced environment.
- Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
- Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Previous Experience
- Food handling license preferred
- 1-2 years food preparation preferred
This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)