Wizard Mechanics exists to offer honest, high-quality repairs at a fair price and to build lasting relationships with our clients based on trust and respect as we continue to grow as a company!
We are looking for an experienced and motivated Service Advisor to join our team. The successful candidate will be responsible for providing exceptional customer service, accurately assessing customer needs, and providing accurate estimates for service and repair. This position requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. The Service Writer will also be responsible for maintaining customer records and ensuring that all paperwork is completed accurately and in a timely manner.
*** This is a REMOTE position!***
Responsibilities:
- Greet customers and assess their needs.
- Provide estimates for repair services.
- Maintain customer records and documentation.
- Schedule appointments and coordinate with technicians to ensure timely completion of services.
- Provide customers with accurate information about services, parts, and pricing.
- Maintain a clean and organized work area.
- Ensure customer satisfaction by addressing any complaints or concerns.
Requirements:
- Must have a minimum of 2 years as a automotive service writer
- Must have a minimum of 5 years of sales experience
- Must have a quiet office setting
- Must have 2-3 monitor set up or willing to obtain within 1 week of starting
Job Types: Full-time, Contract
Pay: $100,000.00 - $150,000.00 per year
Benefits:
- Flexible schedule
- Professional development assistance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
People with a criminal record are encouraged to apply
Application Question(s):
- Do you have a 2-3 monitor home office set up or willing to obtain?
- Do you understand this is a 100% commission based position?
Experience:
- Automotive service writer: 2 years (Required)
- Sales: 5 years (Required)
Work Location: Remote