We are immediately hiring a customer-oriented service representative for a logistics company located in the Mt. Pleasant area. Shift is 7:00am-3:30pm with an hourly pay rate of $18/hr.
Responsibilities
- Manage large amounts of incoming calls in a warehouse/distribution setting
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
Skills
- LOGISTICS EXPERIENCE IS REQUIRED
- Proven customer support experience or experience as a client service representative
- Highly proficient in Microsoft Excel
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Other job titles include: Logistics Clerk, Warehouse Clerk, Logistics Assistant,
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
Weekly day range:
Work setting:
Application Question(s):
- Are you aware that this position is located in Mt. Pleasant and has an hourly pay rate of $18/hr.?
Experience:
- Warehouse Logistics: 2 years (Required)
- Administrative: 3 years (Required)
Work Location: In person