Reports to: Sports Director
Date Revised: May 2024
The Concessions Team Member role is to support running concessions, oversee food preparation and distribution to the standards set by the Health Department. Ensure all recipes are followed and to maintain and clean the equipment, as well as recruiting volunteers for campus events, and managing operating systems and administrative work.
What You Will Do:
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Effectively communicate, recruit & develop the food service teams.
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Model a positive, authentic, and caring behavior and communicate the vision of Westover Hills Church/Westover Sports
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Make personal contact with all new volunteers.
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Ensure volunteers have the necessary supplies for their shift.
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Recruit volunteers for campus events.
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Track ministry goals & objectives for the year.
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Track ministry volunteer engagement and encourage Next Steps for all team members.
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Communicate with Campus facilities team on facilities maintenance issues.
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Run Concessions and Grill in conjunction with Bexar County health regulations.
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Ensure all recipes are followed and any off-menu items are communicated in advance with the Concessions Manager
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Oversee all Food preparation and distribution to the standards set by the health department.
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Walk with the health inspector any time they visit. Communicate to the Concessions Manager all inspection reports upon completion of inspection.
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Maintain excellence in concessions appearance and follow through on routine cleanliness checks.
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Operate the POS systems and handle deposits within the guidelines set by the Westover Hills Business Office
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Maintain & clean equipment and have a scheduled cleaning list for all equipment including but not limited to coffee machines, ovens, under counter and full-size refrigerators, freezers, coke machines, floors, ice machines, blenders, burners and grills.
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Partner with other Ministry staff for all events to make sure they are supported and staffed appropriately.
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Incorporate a customer service-oriented approach when dealing with church staff, volunteers, and participants of Westover Sports.
Skills Needed to Succeed:
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Food industry experience preferred.
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Food Handler’s License is necessary to complete upon or after employment.
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Understanding of kitchen processes is required.
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Customer Focus is dedicated to meeting the expectations of internal and external customers.
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Interpersonal Skills relates well to all kinds of people and builds effective relationships, communicates effectively both interpersonally and corporately.
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Self-Development Committed to improvement, seeks constructive criticism, understands strengths and weaknesses.
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Drive for Results Steadfastly pushes self and others for results. Is action-oriented and displays focus, passion & initiative. Takes appropriate action when something needs to be done.
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Conflict Management Skills manages disagreements collaboratively and builds consensus, keeping the best interests of the organization in mind, not only one’s own interests.
Working Conditions
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Weekday and weekend shifts (both Saturday and Sunday, with time off to attend a service)
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Standing on feet for entire shift
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Repetitive motions including but not limited to: bending, lifting, cutting
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Ability to lift 50 lbs.
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Extreme temperatures (hot and cold)
General Requirements:
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Agreement with the doctrines and statement of faith of the Assemblies of God. See https://ag.org/Beliefs/Statement-of-Fundamental-Truths for detailed information.
- Serving on a church staff places a person in a ministry context. This necessitates personal integrity, moral godliness, spiritual attitude, a serving heart, and spiritual excellence. (Eph.4:25-32; 5:1-7, 15-18; Phil. 4:8-9; 2:14; Gal. 5:19-21)
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Extend the heart and spirit of the church, and ultimately the Lead Pastor.
- Respond with respect, loyalty, confidentiality, compassion, and care.
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As a representative of the church both during specified work hours and personal time, model and guard Westover Hills culture in word and deed, fully supporting the values and ministry initiatives above personal preferences.
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Foster high standards of excellence, efficiency, and professionalism.
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Anticipate challenges and navigate volunteers and/or staff through transitions and change.
- Be a leader of leaders with the proven ability to equip leaders.
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Demonstrate experience leading teams toward measurable goals.
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Be humble, teachable and both welcome and invite feedback.
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Be a team player and work well with others.
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Demonstrate the ability to be creative and do what is needed to accomplish the mission.
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Prefer a fast and flexible work environment.
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Demonstrate a history of financial generosity in the local church.
Equal Employment Opportunity:
Westover Hills Church is an equal opportunity employer, and all applicants are considered without regard to race, sex, national origin, age, marital status, or disability. As a religious organization, Westover has the right to hire in accordance with our religious beliefs.