Responsibilities;
- Selling the Wellness Program/Membership to new clients by following a proven sales process
- Answering phone calls
- Setting and checking members and guests in and out for appointments
- Greeting members and guests upon arrival
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy
- Staying updated on retail products and promotions
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members
- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team
- Maintain client confidentiality
Do you love helping others?
Looking for a job where you can help others while having fun growing as a professional? If the answer is "yes," we want you on our team at Massage Envy Ankeny. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Ankeny franchised location:
- Help clients understand the benefits of regular massage, skin care and stretch.
- Sell the Wellness Program with empathy and integrity
- The ability to work some night and weekend shifts
- Establish relationships with members and guests to grow and retain a client base.
- Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
- Benefits that help you take care of you including flexible schedules, paid time off, free massage/facial each month, discounts on retail/services and a great work environment.
- A team dedicated to helping you be the best you can be. We all want you to succeed!
- A healthy compensation plan that rewards your hard work with an hourly salary and an aggressive sales bonus.
- Training to help you grow and refine your sales and customer service skills. Selling, when done right, is actually fun!
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Night shift
Work Location: In person