As a subsidiary of Denmark based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the worlds’ leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)
Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our Charleston branch located in North Charleston, SC for an experienced Import Customer Service Coordinator.
KEY TASKS AND RESPONSIBILITES:
- Assist customers, agents, oversee offices with all shipping inquiries including quoting, arranging new shipments, scheduling pickups and deliveries.
- Communicate with customers and other stakeholders to ensure shipments are moved smoothly.
- Resolve the shipping issues to satisfy customer’s need but still protect Shipco’s interest.
- Work with warehouse and other Shipco offices to reconcile shipping discrepancy.
- Handle warehouse tasks as needed including weekly inventory checking.
- Communicate with carriers, truckers, and customers.
- Check and approve invoices from vendors.
- Make payment to carriers to ensure cargo is released in good time manner.
- Assist on developing product.
- Other duties as assigned by office manager.
QUALIFICATIONS:
- We are looking for a candidate who is dynamic, highly motivated, reliable, independent and who understands and appreciates the importance of a team effort. Entry level is accepted however candidate with experience is preferred.
- Strong data entry required.
- Skilled at relationship management and committed to helping others.
- Strong listening, verbal, and written communication skills.
- Demonstrated ability to facilitate appropriate judgment in decision making and tirelessly problem solve.
- Demonstrates curiosity and keen on consistently learning new things.
- Capability and willingness to work independently in a dynamic environment, multitask and self-prioritize workload.
- Candidate must be detailed oriented and enjoy a fast paced, multi-tasking, customer service minded environment.
We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.
We offer medical, dental, life and vision insurance, STD and LTD insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.
Please submit your resume accompanied by a cover letter clearly referencing the job title of Import Customer Service Coordinator.
Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Work setting:
Work Location: Hybrid remote in North Charleston, SC 29405