POSITION SUMMARY
The Server is responsible for providing excellent customer service and dining experience for customers at a restaurant. The Server will act as the main point of contact for the customer while dining at the restaurant. They will seat customers, take food and drink orders, and deliver food, all while ensuring the customer enjoys their dining experience.
ESSENTIAL FUNCTIONS
· Greeting customers upon arrival at the restaurant
· Providing excellent customer service during their dining experience
· Providing suggestions for food or drink choices to diners
· Taking feedback from diners
· Cleaning tables and preparing spaces for future diners
· Carrying drinks and food from the kitchen or bar area to the tables
· Memorizing the food menu and wine list as well as any nightly specials
· Setting tables throughout the shift
· All other miscellaneous responsibilities as deemed appropriate and assigned by management.
SUPERVISORY REQUIREMENTS
Reports To: Restaurant General Manager
Supervises: None
EDUCATION/EXPERIENCE
· High school diploma or equivalent.
· Two to three years prior experience in the restaurant setting.
LICENSES/CERTIFICATIONS
· TB Clearance
· Food Handler Training Certification
KNOWLEDGE, SKILLS, & ABILITIES
· Ability to provide excellent customer service to all diners
· Knowledge of food and wine pairings in fine dining restaurants
· Ability to use point-of-sale systems
· Ability to multitask and to cater to multiple groups at one time
· Ability to dissolve conflict, take criticism, and solve problems
· Knowledge of basic math equations, particularly addition and subtraction
· Ability to learn quickly on the job
· Knowledge of basic administration skills and tasks such as scheduling and filing
PHYSICAL DEMANDS
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing duties of this job, the Server is regularly required to stand for long periods of time, move distances, push/pull, touch, carry, lift, climb, hear/listen, bend/stretch, have clear speech and use manual dexterity.
· Specific vision abilities required by this job include seeing and color perception.
· Ability to adjust schedule, on occasion, as necessary.
WORK ENVIRONMENT
· The Server may also be subject to shift work, working alone and/or with others, requires constant verbal and face to face contact with others and guest contact. The position may also be regularly subject to office/mechanical/electrical/pressurized equipment, moving objects, high places, fumes/odors, hazardous materials, and dirt/dust – in an indoor/kitchen setting.
· The noise level in the work environment is usually moderate to loud.
· The Server must be flexible for scheduling; and available on nights, weekends and holidays (as necessary).
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant: 1 year (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Work Location: In person