Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call them the “Actions We Live By.”
Our Core Values:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person–we are a part of a powerful team.
One Team. One Voice. Moving Forward. Together. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
GENERAL SUMMARY
Under the direction of the Senior Vice President of People and The Chief People Officer, the Senior People Team Coordinator is responsible for supporting and driving multiple aspects of candidate and associate experience throughout the employment lifecycle (recruiting, hiring, onboarding, development, offboarding). The Senior People Team Coordinator plays a pivotal part of the day-to-day people operations, and serves as a highly collaborative leader in a diverse work environment working closely with the people team, hiring managers, and campus and corporate leaders throughout the organization.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Embody the Actions We Live By.
- Handles all aspects of the recruitment and hiring process for candidates.
- Acts as a resource for, and partners with, hiring managers for ADP Recruiting Management and all items related to recruiting and hiring of candidates.
- Facilitates and conducts ADP RM training for new hiring managers.
- Serve as a liaison between TBCC and ADP partners to help improve the candidate hiring process
- Facilitates all required backgrounds checks and manages audits for required employment documents (E-Verify, work permits, Trustline).
- Fosters productive relationships with recruiting partners, such as LinkedIn, Glassdoor and Indeed, and leverages relationships to implement best practices for candidate sourcing and TBCC associate brand awareness.
- Performs customer service functions by managing the HR shared email address and incoming phone lines, and answering general associate requests and/or questions as needed
- Support the offboarding process for associates, working with leaders and payroll to ensure exiting associates are offboarded properly through final paycheck processing
- Maintain accurate reporting of HR metrics related to hiring and turnover
- Provides administrative support to the Human Resources Department
- Manages associate files ensuring they are properly maintained and organized
- Processes Human Resources related mail as well as employment verifications
- Assist with claims processing: EDD, PFL, SDL
- Makes photocopies, faxes/scans and performs other clerical tasks as requested.
- Assists in the implementation of all laws, regulations and policies regarding, employment practices, safety rules and all other company policies and procedures
- Assists team with various research and/or special projects as assigned
- Assists with updating MyADP portal information and all HR-related forms for TBCC.
Communication and Relationships
- Collaborate with the SVP of People and Chief People Officer, along with other members of the People team to implement HR strategy to support organizational growth and culture.
- Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, and guests.
- Promote harmonious relations among members, staff, vendors, and the community at-large.
- Communicate timely and follow up, as appropriate.
- Active participation in required events, required programs, required meetings and required trainings.
- Represent TBCC in a professional manner through image, dress, communication, and immediate follow through and response
Corporate Goals & Objectives
- Promote the company's safety goals and actively work towards ensuring a safe working environment.
- Promote and support the company's Diversity and Inclusion goals.
- Interpret and ensure compliance with company policies and procedures.
- Actively further Club objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
- Make professional development a consistent priority.
- Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays.
Requirements:
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
- Policies and Regulations — Knowledge of company polices, federal, state and local laws, government regulations and agency rules that pertain to properties managed.
- Problem Anticipation/ Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
- Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
- Oral Comprehension and Expression —Ability to understand and communicate so others can understand ideas and information.
- Computer – Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.
- Ability to handle both strategic and detailed operational issues.
- Energetic, organized, fast learner and able to thrive in a fast paced environment.
EXPERIENCE
- At least two years previous experience in an administrative position, emphasis on Human Resources preferred
- Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
- Demonstrated ability to support and develop diverse environment.
- Proven organizational and effective communication skills.
- Demonstrated knowledge of Microsoft Office programs such as WORD, EXCEL, OUTLOOK, and PPT are essential.
EDUCATION
- Bachelor's degree in Human Resource Management or related field preferred.
- PHR/ SPHR/ SHRM-CP certification preferred.
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position deals with outside personnel such as members, vendors and clients on a regular basis with contact in various forms such as in person, phone and email.
- The location of the position is primarily indoors. Position may occasionally require transition to outdoor environment. However, extreme environmental conditions do not exist.
- It is necessary to adapt to a frequently changing environment.
- It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
- Sitting and standing is as needed.
- Requires occasional physical exertion such as bending, twisting, sitting, stopping, and use of hands and fingers.
- It is necessary for the position to travel independently to property locations on an occasional basis.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.