NYBRA Plastic Surgery, a cutting-edge plastic surgery practice, is seeking an experienced, professional and reliable individual for the position of Medical Collection / Revenue Cycle Specialist for our Great Neck office.
Our award-winning, board-certified plastic surgeons, and highly trained staff members, are among the best in the plastic surgery industry. We are passionate about creating a one-of-a-kind patient experience and are eager to find individuals whose focus is creating that special experience with every patient encounter.
Our practice is built on compassion and care and we are looking for the best of the best to join our team. The ideal candidate will be responsible for managing and collecting outstanding medical bills from patients and insurance companies. The ideal candidate will have a strong understanding of medical terminology, coding systems, and medical billing processes. They will have excellent customer service skills, demonstrate a positive attitude, work well with others, is organized and able to multi-task efficiently..
Please do not apply if you do not have a minimum of 3+ years of medical collection / revenue cycle experience.
Qualifications and Duties will include but are not limited to:
- Responsible for all aspects of the collection of unpaid insurance claims and patient accounts.
- Provide excellent customer service and address patient inquiries and concerns related to billing and collections.
- Review and analyze patient accounts to identify overdue payments and develop appropriate collection plans. Setting up patient payment plans and work collection accounts and resolve billing inquiries.
- Utilize collection strategies and techniques to effectively collect payments and minimize delinquent accounts.
- Communication with insurance companies as well as patient telephone and in office inquiries Access payer websites, reviewing and appealing unpaid/denied claims
- Responds timely to all phone calls and emails from patients, physicians, co-workers and insurance companies
- Maintain accurate and up-to-date records of collection activities and payment statuses
- Stay updated on relevant billing and collections regulations, guidelines, and best practices
- Billing / data entry. Reviewing patient bills for accuracy and completeness, and obtaining any missing information
- Insurance verification and authorizations
- Understand EOBs and interpreting denials
- Strong attention to detail. Self-directed and motivated to work efficiently
- Knowledge of insurance guidelines
- Customer service skills for interacting with patients regarding medical claims and payments..
- Problem-solving skills to research and resolve discrepancies, denials, appeals, collections.
- Maintains HIPAA compliance and confidentiality of patient information and account status
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
- No weekends
Work setting:
Work Location: In person