**Job Overview:** We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. **Duties:** - Communicate with customers via phone, email, and chat - Assist customers with inquiries, concerns, and requests - Process orders, returns, and exchanges - Provide product information and recommendations - Resolve customer complaints in a professional manner - Conduct outbound calling campaigns to promote products or services **Experience:** - Previous experience in customer service is preferred - Strong communication skills, both verbal and written - Proficiency in data entry and ability to analyze customer needs - Bilingual proficiency, especially in Spanish, is a plus - Sales experience is beneficial - Multilingual abilities are advantageous Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to customer satisfaction.
Job Types: Full-time, Part-time
Pay: $24.22 - $28.22 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
Work Location: On the road