Local dealer here in Brooklyn is seeking a full-time Concierge to join our exclusive team. This is a great opportunity to work for an exciting company in a fast-paced environment.
As a Concierge, you will play a vital role in ensuring customer satisfaction by managing all aspects of our loaner car department and service departments front desk. This includes providing exceptional customer service and overseeing the logistics of our loaner vehicles and the service departments clerical needs. The ideal candidate will possess excellent communication skills, a polished demeanor, and a strong attention to detail.
Here is what an ordinary day of work may look like:
- Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
- Ensure loaner vehicles are checked in properly for damage and fuel usage
- Ensure proper documentation requirements are met for all loaner contracts
- Maintain gas tank levels to make sure loaner vehicles are filled before loaning to customers
- Ensure loaners are lined up and ready for the early appointments in the morning
- Escort customers to the vehicle, perform a walk around, cover preexisting damage, and fuel levels
- Assisting our service staff as needed
- Write loaner agreements
- Checking loaners in and out
- Answer phones and schedule service appointments
- Providing reports to service manager on surveys and sales
- Assisting with dealership sanitization protocols
- Organizing new vehicle manuals and keys
- Perform duties assigned by Service Manager as needed
- Cashiering
What You Will Bring:
- Positive attitude
- MUST HAVE TSD EXPERIENCE
- SQUEAKY clean driving record
- Self-motivated and diligent
- Extremely organized with dedicated attention to detail
- Clear focus on delivering work of the highest quality
- Ability to communicate both verbally and with written documentation
- Must have a valid driver’s license
- Maintain professional appearance and demeanor at all times
- Full time commitment
- SUNDAY availability is a must
- personal cell phone use during working hours is prohibited
Pay is $25 PLUS Commission!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday and Sunday a MUST
Job Type: Full-time
Pay: $25.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
Ability to Relocate:
- Brooklyn, NY: Relocate before starting work (Required)
Work Location: In person