We are seeking a friendly, enthusiastic, and professional receptionist to join our medical optometry office. The ideal candidate will greet patients and visitors, answer phone calls, schedule appointments, verify insurance eligibility, and provide exceptional customer service. We offer flexible scheudles and employee discounts. Training will be provided upon onboarding.
Responsibilities:
- Greet patients and visitors upon arrival in a friendly and professional manner
- Answer all incoming phone calls with a professional and pleasant demeanor
- Schedule and reschedule patient appointments
- Register new patients and update patient information in our EMR
- Verify patient insurance eligibility and retrieve referrals and vision authorizations
- Review charges for accuracy, reconcile charges and payments, and collect payment
- Work with clinical department to help resolve scheduling conflicts
- Take clear and accurate messages and distribute to appropriate personnel throughout the day
- Be knowledgeable about our doctors, services, locations, etc., to be able to answer patient questions
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 30 per week
Benefits:
- Flexible schedule
- On-the-job training
Healthcare setting:
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person