We are looking for a Front office person / Insurance billing coordinator to help in our fun friendly kids dental office reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome and outstanding patient service. You will coordinate all front desk activities, including calls, appointment scheduling, insurance billing and other patient services. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities
- Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
- Bill for services both directly to the patient and to their insurance agency.
- Schedule appointments
- Ensure timely and accurate patient service
- Handle complaints and specific customers requests
- Schedule emergencies
- Monitor stock and order office supplies
- Ensure proper mail distribution
- Prepare and monitor office budget
- Keep updated records of office expenses and costs
Skills
- Proven work experience as a Dental/Medical front desk receptionist
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Proficiency in English and Spanish (oral and written)
- Experience in insurance billing
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Tuition reimbursement
- Uniform allowance
- Unlimited paid time off
Healthcare setting:
- Dental office
- Private practice
Medical specialties:
Schedule:
Language:
Work Location: In person