Job Summary
Our veterinary clinic is a privately owned full service hospital that values the relationships we have with our clients and the positive working environment that we have with each other. We are seeking a customer service representative to join our team of dedicated, compassionate and highly skilled individuals.
Here at NPC, we are part of a close-knit community that supports each other in and out of hospital. We have an amazing culture and are proud of it. Our positive work environment centers on our core values of compassion, excellence, integrity and dedication. Our culture promotes work-life balance. We are closed on weekends to allow family time and relaxation for our valued employees.
Our CSR’s job focus is to excel at client service and client communications in person and on the phone. Primary duties include greeting clients and their pets, scheduling appointments, entering client, patient, and payment data into the computer, generating invoices and explaining them to clients; processing payments; and managing the retrieval and storage of medical records. This position requires extensive time on the phone.
CSR’s should expect to spend most of their workdays at the front desk.
CSR’s must possess strong organizational skills, excellent telephone and in-person communication skills, and the ability to remain calm under pressure. Accuracy and attention to detail are critical for this position. CSR’s must have compassion, excellence, integrity and dedication and value working as a team.
If you are interested in joining our team please submit a resume.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
Education:
- High school or equivalent (Required)
Shift availability:
Work Location: In person