Medical Records Representative
About OrthoArizona:
At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors.
As a Medical Records Representative with OrthoArizona, you will get to:
- Transmits, retrieves, routes, mails, faxes patient records as required.
- Routes, delivers, and imports all external records and correspondence.
- Reviews all medical record requests for accuracy and provides requested information.
- Works with all departments for proper routing of documents.
- Follows medical record policies and procedures.
- Works as liaison between patients and HIPAA officer as needed.
- Processes mail daily and distributes it to appropriate departments.
- Assists in training and orienting of new staff.
- All other duties as assigned.
Qualifications:
- Knowledge of Health Information Management Systems.
- Working knowledge of computer programs.
- Excellent written and verbal communication skills.
- Complete and maintain compliance training.
- Understand/Perform training on practice management software.
- Continue to expand knowledge of practice management software as updates occur.
- Understand all Standard Operating Procedures.
- Working knowledge of HIPAA and PHI.
Minimum Qualifications:
- High School diploma or GED.
- One year of experience in a medical office.
Preferred Qualifications:
- Previous experience using an electronic medical record (EMR).
- Completion of Medical Records / Health Information Management educational program.
Full Time Benefits:
- Robust paid time off package including, sick time, holidays, & paid time off!
- Medical - including a plan with 100% employer coverage- a $585 monthly value
- Health Savings account + company contributions
- Dental & Vision insurance
- Company paid life insurance policy + the option to purchase additional benefits to protect you from what life throws at you
- 401(k) with a company contribution + profit sharing!
- Pet insurance
- ID Theft protection & Legal assistance