Circle K Store Manager
Minimum Qualifications:
- High School diploma or GED preferred
Experience in retail sales preferred
- Experience to perform the essential duties, responsibilities and working in the conditions described below
- Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description
- Ability to supervise and manage the functions listed in the CSR and ASM job description
- Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
- A valid driver's license and adequate transportation to/from bank and corporate management meetings
- Ability to communicate (orally and in writing) in English
- Perform other duties as assigned or delegated by his/her supervisor
Essential Duties, Responsibilities, and Skills:
- Leadership and Management- Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
- Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well-kept based on Company standards
- Maintain a professional and supportive image among subordinates and supervisor
- Schedule employees within Company guidelines to maximize customer service and maintain site image
- Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. Site Relationships * Develop positive and professional relationships with all suppliers
- Promote excellent service and resolve customer complaints in a timely, professional manner
- Promote and ensure a safe, positive public image within the neighboring community. Training and Development
- Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback
- Train all employees ensuring that customer service, site image and marketing execution meet Company standards
- Train all employees on safety procedures and promote safety awareness. Communication
- Develop ways and means to ensure that all employees receive proper communication in a timely manner
- Establish periodic on-going communication meetings with all site employees and the Market Manager. Organizing and Planning
- Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives
- Organize and maintain all site files and manuals
- Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely
- Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly
- Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees
- Financial- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits
- Budget and forecast P&L lines, as well as understand and manage merchandise margins
- Safeguard and account for all money received and disbursed
- Perform all other financial analysis necessary to maximize sales and net profits. Working Conditions
- Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
- Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer
- Be exposed to occasional noise
- Work with a minimum of direction and supervision
- At all times work as an effective manager, supervisor and leader
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.
Job Type: Full-time
Pay: $48,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Work Location: In person