Job description
Our company is looking to add another member to our team! Creech Ladders & Racks is a Family own retail store with 30+ years of outstanding customer service. The position we are hiring for is a bilingual inside sales representative. Inside sale representative are responsible for providing a welcoming environment for customers in Spanish and English. Candidate must be able to work very well with others, work well alone, is motivated, have a positive attitude, and take pride in their work.
Duties:
- Greet customers as they enter the store
- Qualify leads and identify customer needs through effective questioning techniques
- Processes orders using Point of Sale System.
- Provide exceptional customer service by addressing customer inquiries and resolving issues
- Stay up-to-date with industry trends and product knowledge to effectively communicate with customers
- Maintaining storefront to ensure the area is clean and accessible for customers
Competencies:
- Good verbal communication in Spanish and English.
- Ability to operate available equipment such as cash register, calculators, and card readers.
- Ability to effectively communicate product features and benefits to potential customers
- Comfortable making outbound calls and engaging in warm calling techniques
- Goal-oriented mindset with a track record of meeting or exceeding sales targets
- Ability to work independently as well as collaboratively within a team
Requirements:
-2+ years if Customer Service experience or 2+ years of retail experience
-Must be 18 years of age or older
-Able to lift 30-50 lbs
-Bilingual in English/Spanish
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Experience level:
Shift:
- 8 hour shift
- Day shift
- Morning shift
Supplemental pay types:
Weekly day range:
Work setting:
Work Location: In person