Dining Services Manager
Mission Hills Country Club is a family oriented, full service private Club, supporting 575 full-time members. In peak season, Mission Hills operations include 4 full-service dining venues, banquet facilities and 2 kitchens; supported by 60+ hourly employees.
Mission Hills Country Club is seeking a talented, career-minded, energetic, and passionate professional to join our leadership team and take "ownership" of ala carte dining services. If you are a dynamic and hands-on leader that knows how to work alongside your team and also lead in an enthusiastic manner, then this is for you!
The Dining Room Manager is responsible for managing all aspects of the restaurant to ensure superior member satisfaction, and positive employee relations; by maintaining and promoting the highest standards of service to further the reputation of Mission Hills Country Club.
As a successful Dining Room Manager, you will be hands-on in overseeing daily operations of the restaurant. Key areas of responsibility include team performance, training and retention of employees, demand forecasting and planning, dinning programming, effective cost controls, and scheduling. The ability to communicate effectively is also essential to working within and across departments to ensure Mission Hills exceeds the membership’s expectations.
The ideal candidate will possess:
- Hospitality experience of 2+ years
- Management and supervisory experience of 2+ years
- Employee engagement and performance management experience of 2+ years
- Advanced knowledge proficiency in Wine, Spirits, and Bar
- Intermediate knowledge proficiency of point-of-sale systems
- SOP (standards of practice) development, implementation, and evaluation experience
- Staff scheduling experience *required
- Strong customer service background *not required but a plus
- Prior private club experience *not required but a plus
This is a front facing position that will necessitate assisting in all member events as required and maintaining an active presence on the floor while managing other assigned administrative duties. Nights, weekends, and holidays, and the responsibility of closing the Club will be required occasionally.
This is not an entry level position, but rather an intermediate/mid-level career opportunity for a "Rock-Star" who is ready hit the ground leading. Applicants without the minimum 2+ years of hospitality, management and supervisory experience will not be considered.
Please submit your resume, cover letter, and three professional references to:
Shawnta Jefferies, Director of Culture and Engagement, hr@missionhillscc.com.