Responsibilities
Work with and through District Managers to accomplish the following objectives:
- Work closely with senior management to improve existing processes and/or implementing new procedures to address operational problems that block or slow our progress.
- Recruit, hire, and train store management to staff all restaurants with employees that meet position qualifications and performance expectations.
- Establish and maintain a disciplined approach in providing feedback, encouragement, coaching, training and maintaining accountability for meeting results.
- Establish clear expectations for DMs and GMs for developing a pipeline of candidates in each store who have the aptitude and desire to advance into store leadership positions including Certified Trainers, Shift Managers, AMs and GMs.
- Working in conjunction with the Training Department, develop Certified Training Restaurants in each district where new managers get the training needed to prepare them for running shifts and supervising a store.
- Ensure that sales are accurately forecasted, and labor is effectively deployed on the weekly schedule, and in real time during the shift, in accordance with the labor target.
- Ensure that cost controls are effectively executed on a consistent basis, including but not limited to food variance, supplies, and repairs and maintenance.
- Quickly identify problem areas and ensure that a corrective action plan is implemented to address gaps in performance, resulting in fixing the problem.
- Ensure that all marketing promotions are communicated and executed effectively, including product training, hospitality, and speed of service.
- Ensure that safety is always maintained as a priority, including but not limited to food preparation, employee hygiene, temperature checks, and employee work behaviors.
- Ensure that food quality is maintained in accordance with company standards by effectively managing the following: Food ordering, storage, and rotation, preparation, presentation, and holding times.
- Ensure that the maintenance of all store facilities and equipment are properly maintained by training store management and working in conjunction with the Facilities Department and approved vendors.
Requirements
- Solid 5+ years in multi-unit management for quick service restaurants with a minimum of two years teaching and supervising district managers.
- Excellent verbal and written communication skills.
- High detail-orientation with an ability to work in a dynamic, fast-paced, team environment.
- Extremely organized with excellent multitasking and time management skills.
Job Type: Full-time
Pay: $115,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekends as needed
Education:
Work Location: On the road