What We Do:
Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them the knowledge they need to drive profit and growth in their business.
Our Vision:
We will be the model of excellence, challenging traditional boundaries, seizing opportunities, and being the renowned provider of innovative products and services.
Our Mission:
Through teamwork, we will increase the profitability and efficiency of our clients to prime* while maintaining an environment that fosters unequaled team member growth and success.
- Prime - The most flourishing stage or state, reaching perfection
Our Values:
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Absolute honesty and integrity
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Uphold the highest level of confidentiality and trust
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Empowered, passionate, heartfelt, caring, and supportive of our clients and teams
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Teamwork is the source of our strength
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Change is essential, and we will always embrace it
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We encourage our family to grow, contribute, and accomplish
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Leading the industries we serve through innovation and creativity
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Consistent, actionable knowledge transfer to those we serve
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Owning our results and being accountable to ourselves, our team, and our clients
We are currently looking for a Business Coach to deliver quality coaching to our clients based upon the BDR core principles and ideologies, empowering our clients to drive profit and growth in their businesses. We offer a generous base salary in addition to bonuses and spiffs! Join a team of 30+ coaches with complete on-the-job training! Teamwork is the source of our strength. The entire team is here to support you! Talk with several members before you join our team - we are an extended family!
Primary Job Responsibilities
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Conduct client calls as scheduled by the Support Coach.
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Responsible for completing/clearing client calls in contact management software.
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Create and review client management plans with the Senior Coach and work on the plan with clients.
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Create and communicate client call plans.
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Review/offer insight on the financial statements as produced by the Support Team with the client on a call following receipt of documents.
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Recommend process improvements to clients and /or additional training where needed for staff to help reduce the time needed to perform services.
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Assist the client in writing procedures, approve write-up as part of BDR philosophy, and implement with the team.
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Maintain accurate records of outbound and inbound correspondence with clients, including timely updates to company CRM/Scheduling/completed call process.
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Write clear and concise business case studies, ROI Reports, and Improvement results, along with opportunity dollars based on successful adaptation and implementation.
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Complete all reporting as directed.
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Contribute to training sessions as requested.
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Attend client events as directed.
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Attend and participate in training sessions as scheduled.
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Other duties as assigned.
Work Hours: 8:00 am to 5:00 pm, Monday through Friday, some weeknights, and some weekends. Overnight travel is also required. A component of this position is traveling to your client's business for hands-on process improvements within the business. Travel is limited to once per month, 3 - 4 per day on average.
Location: Remote. Work from your home office, taking 4 client calls per day, offering some flexibility to your daily schedule!
Compensation: Base Salary of $110K - $150K Depending on Experience
Perks & Benefits
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Full benefits package: 401k with employer 3% matching; Medical insurance provided with minimal employee contribution (with HRA), Supplemental insurances, EAP, employer-provided life insurance/AD&D, 3.08 hours of accrual of PTO biweekly, 6 paid holidays off, and much more!
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Proven processes and procedures are built out for you to follow.
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Dedicated support staff to assist with scheduling, documentation, and reporting.
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BDR-supplied basic office equipment and supplies to set you up for success as a Head Coach!
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Internet reimbursement of up to $75 per month!
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Fully cloud-based operations allow easy access to documents.
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Extend your stay during business travels and enjoy the local culture! Travel reward points earned are yours to use personally!
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This role will enable you to contribute to the well-being of a small business, allowing the owner and their team to achieve their professional and personal goals.
The Qualifications
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Demonstrated core leadership skills
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Ability to motivate and encourage others
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Strong communication skills, verbally and in writing
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Strong active listening skills
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Ability to confront issues head-on using tact and diplomacy
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Quality phone presence
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Compassionate, heartfelt caring for the dealer group
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Ability to create/direct sound business strategy and adhere to the plan
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Understanding of the importance of selling up and managing labor
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Demonstrated understanding of all core BDR-recommended client procedures and processes
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Ability to fluently navigate the Operations Manual
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Ability to create and present training material to clients and team members
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Demonstrated strength in the understanding of human relationships and connections
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Possess moderate typing skills
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A minimum of 5 years of industry experience
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A minimum of 3 years in a management/leadership role for a successful contractor business
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Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
Why work for Us?:
- Named in Seattle Business Magazine for Washington's Best Companies to Work For list for 2022 and 2023!!!!
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Our average employee tenure is over 7 years, and we are a great place to work!
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Our team is truly passionate about helping our clients be successful
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Caring ownership and management
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Clear expectations and communication
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Great place for career advancement with training and support from the team
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Lots of long-term clients
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Fun! Yet professional
What are you waiting for? Responsive employer. Apply today!