Job Summary:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls using proper phone etiquette
- Assist with check-ins, check-outs, and reservations
- Maintain a tidy and presentable front desk area
- Handle customer inquiries and provide accurate information
- Organize and maintain files, both physical and digital
Skills:
- Customer service experience is essential
- Proficiency in using phone systems
- Strong organizational skills to manage multiple tasks efficiently
- Ability to handle confidential information with discretion
- Proficient in administrative tasks such as filing and data entry
This position offers the opportunity to work in a dynamic environment where you can utilize your administrative skills while providing excellent customer service. If you are a motivated individual with a passion for helping others, we encourage you to apply for this position.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you willing to obtain a PERC Card?
Experience:
- Customer service: 1 year (Preferred)
Language:
Ability to Commute:
- Chicago, IL 60654 (Required)
Work Location: In person