Job Summary:
We are seeking a detail-oriented Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support in a professional setting.
Responsibilities:
- Greet and welcome clients in a friendly and professional manner
- Answer and direct phone calls with proper phone etiquette
- Schedule appointments, confirm appointments and gather feedback from clients
- Assist with administrative tasks such as filing and inventory
- Process client payments accurately and efficiently using our POS system
- Register new clients on our software system ad obtain necessary information, including contact detail, credit card numbers, and preferences
- Promote and sell spa products to clients
Requirements:
- Proven experience as a Front Desk Receptionist or similar role
- Familiarity with administrative tasks and office procedures
- Strong organizational skills with the ability to multitask
- Excellent communication and interpersonal abilities
- Knowledge of customer service principles and practices
- Proficiency in using office equipment and software applications
- Experience in file management and maintaining records
This position offers an exciting opportunity for someone looking to utilize their administrative skills in a dynamic environment. If you meet the requirements above, we invite you to apply for this rewarding position.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Every weekend
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Burlington, MA 01803 (Required)
Ability to Relocate:
- Burlington, MA 01803: Relocate before starting work (Required)
Work Location: In person