This is a Hybrid job Front Desk/Sales coordinator
We are located in Long Island, the best transportation to the hotel is by car.
UNFORTUNATELY WE DO NOT OFFER BENEFITS. WE ARE LOCATED IN LONG ISLAND NY, YOU NEED A RELIABLE TRANSPORTATION
If you are ready to be a part of a fun environment where team work and chemistry are key, then you are welcome to apply!
Front Desk Agent job description
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
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Sales Coordinator Essential Responsibilities:
- Provides professional and courteous guest service at all times.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, sport groups etc.
- Be available on evenings, weekends and holidays.
- Answers/forwards client requests, complaints or questions in a courteous timely manner.
- Covers Front Desk shifts during periods of absence.
- Move throughout property to conduct site inspections. Assist to selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
- Develop and maintain exceptional relationships with specified accounts to create trust, loyalty and lasting business relationships.
- Conduct direct sales solicitation through phone calls and email
- Answer to any inquires, guest reviews in a courteous timely manner.
communication.
- Establish priorities set by the General Manager for effective time management to focus on revenue generating activities.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
Application Question(s):
- What Property Management System (PMS) are you familiar with?
Experience:
Ability to Relocate:
- Roslyn, NY 11576: Relocate before starting work (Required)
Work Location: In person