We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work days and weekends.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to Breakfast Club with a smile and warm greeting
- Provide accurate wait times and monitor waiting lists
- Escort customers to assigned dining or bar areas
- Provide menus
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Requirements
- Previous work experience as a Host/Hostess
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
Industry experience and open availability is a plus. Open availability on Saturday and Sunday is a must.
Breakfast Club Locations:
BC / Scottsdale
4400 N. Scottsdale RD. 85251
Phone#480.222.2582
BC / Cityscape
2 E. Jefferson St. 85004
Phone#602.354.7284
BC / Biltmore
2502 E. Camelback RD 85016
Phone#602.661.3443
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Expected hours: 15 – 30 per week
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person